Enable Straightforward Order Management

Get right to work with our integrated order management. Ensure reliable processes with dynamic warehouse selection. View all order data in detail. Automate customer communication as needed.

1700 orders 1
1700 Shops 3 0 klein

Implement Time-Efficient Processes

Lean Order Handling

End-to-End Order Processing

End-to-End Order Processing

Our systems provide stable processes for each order management aspect – from confirmation to shipment, return, and refund handling.

Warehouse Delegation

Warehouse Selection

Our system transfers each order item dynamically to the right fulfillment place – depending on priority and warehouse stock.

Automated Communication

Automated Communication

Trigger automated customer communication based on shipment and payment status and send updates via email, push notification, or during the next shop visit.

Ensure Process Stability

Ensure Process Stability

If your warehouse system has an outage, we ensure your order doesn’t get lost. We will retry transferring the order until it has been successfully delivered to your warehouse.

Transparent Order Overview

Transparent Order Overview

Display a detailed order history, including shipping and payment statuses, on our easily accessible customer service user interface.

Track and trace

Track & Trace

Our carrier integration allows your customers to check their order’s current delivery status and follow their parcels from the warehouse to their homes.

Optimize Your Order Management

Learn how to simplify your processes.

Request a demo

Optimize Your Order Management

Discover Our Dynamic Order Lifecycle

Always Stay Transparent

Take advantage of immediate access and automated updates.

01 Integrated Accessibility

Search and view orders directly in our integrated customer panel without having to access other tools.

02 Detailed Order History

Easily access all order information you need at hand to provide excellent customer support and full transparency.

03 Automated Updates

Customers are automatically informed about order updates and will receive notifications as defined by you – via mail, app push, or when returning to your webshop.

04 Invoice Generation

Let our order management issue invoices automatically and send them out based on order status.

>200K

successfully processed orders per day

We Pave Your Way

Set yourself up for growth with our performance-driven order management handling even large numbers of orders reliably and consistently.

Grow with Us!

We Know 'Cause We've Been There

Our Clients Lay Their Trust in Our Practical, Daily Shop Operation Experience. We Scale Quickly and with High Performance. So Can You.

BAUR
ABOUT YOU
Otto Group
Witt
ambria
heine
LASCANA
DEPOT
Marc O`Polo

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