Deliver Dedicated Customer Management

Improve your customer management with intuitive and efficient data handling. Be transparent. Be authentic. Be approachable. Provide the first-class support your customers expect while maintaining full tool flexibility and establishing consistent processes.

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Our Intuitive Interface Let's You Sharpen Your Focus

Efficient Customer Support

Adapt Customer Data

Adapt Customer Data

Define which data you need to store for each customer. Extend the standard as required, e.g., with customer groups for VIPs or B2B.

Flexible API Connect

Flexible API Connect

Use our customer management as your primary tool or synchronize it with your system of choice by simply connecting it via APIs.

Intuitive User Interface

Intuitive User Interface

Handle customer requests with ease and access all relevant information effortlessly, e.g., order statuses or customer communication.

Effective Search

Effective Search

Access customer and order data quickly and easily by only entering a few details like email, street, first, or last name.

Order on Behalf

Order on Behalf

Provide active phone support by accessing wishlists, baskets, or creating orders when talking to customers.

Keep Track of Cases

Keep Track of Cases

Attach notes to customers or orders and improve your processes by connecting to any other case management system.

Set New Support Standards

Ready to upgrade your customer management?

Request a demo

Set New Support Standards

Raise Productivity and Customer Satisfaction

Show You Care

Offer the premium support your customers deserve. Know your data and engage in valuable conversations.

01 Full Transparency

Access all required information conveniently from the customer and order details view, e.g., shipping and payment status.

02 Seamless Support

Stay up-to-date by adding searchable notes to customers and orders. Create notes from scratch or save your own templates.

03 Take Phone Orders

Provide your customers with dedicated support by taking phone orders. Create orders for new or existing customers, add products, apply vouchers or gift cards, and choose from different delivery options, including Click & Collect.

Grow with Us!

We Know 'Cause We've Been There

Our Clients Lay Their Trust in Our Practical, Daily Shop Operation Experience. We Scale Quickly and with High Performance. So Can You.

BAUR
ABOUT YOU
Otto Group
Witt
ambria
heine
LASCANA
DEPOT
Marc O`Polo
Wäschepur
Your Look… for less!
Sieh an!
creation L
Unito
EDITED

Switch to the Fast Lane of E-Commerce

More Features

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Order Management

Adapt smart and reliable processes with transparent and dynamic operations.

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Explore advanced and customized options to prioritize and extend your assortment.

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Cross-Channel E-Commerce

Master the art of creating a one-of-a-kind experience for all channels.

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